Event Terms & Conditions

This Event is organised by Northpoint Training Pte Ltd (Northpoint), which reserves the right, in its sole discretion, to limit or deny access to any entity or individual. To be eligible to participate, you must be 21 years or older. If access is denied by Northpoint Training Pte Ltd for any reason, payments collected will be promptly refunded.


Confirmation of Booking

After making a booking you will receive an e-mail from acknowledging that your booking request has been received. Please note that this does not mean that your booking has been accepted. Your booking request constitutes an offer to us to secure a place at one of our Events. All bookings are subject to availability of the Event and formal acceptance by us, and we will confirm such acceptance to you by sending you a confirmation e-mail stating that the booking has been confirmed (the ‘Booking Confirmation’).

The contract between us (‘Contract’) will only be formed when we send you the Booking Confirmation. The Contract will relate only to those Events which we have confirmed in the Booking Confirmation. Should there be a limited number of places at each Event these will be allocated in order of receipt of bookings.


Joining Instructions

You will receive joining instructions confirming timings and venues once your booking has been processed. If you have not received this one week prior to the event please contact us.


Event Content

Northpoint reserve the right to make changes to the published programme of an Event (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place.


Event Venue

Northpoint Events are held at a number of venues. You acknowledge that we may have to change the published venue for the event for reasons beyond our control and in such cases you will not be entitled to cancel unless the change in venue represents a significant disadvantage to you.

You are liable for any loss or damage which you may cause to our premises or that of the external venue and agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue from time to time.

If you have a disability or medical condition that requires special arrangements to be made, or specific dietary requirements, please notify us of your requirements when making your booking.


Cancellation and Refund Policy

Cancellations must be received in writing or via the website no more than 14 days prior to the Event. No refunds will be made for cancellations after this date or for non-attendance. Substitutions received in writing can be made at any time provided that the substitute attendee meets any applicable eligibility criteria for the relevant Event.

Northpoint reserve the right at any time and without prior warning to change the venue of the Event and/or Speakers/Chairman from those described in the programme. We also reserve the right in our absolute discretion, to cancel your booking where we need to do so due to circumstances outside of our control (including, but not limited to, situations where sufficient numbers have not booked for the Event or the speakers are unavailable or cancel the Event or if you are more than 30 days in arrears with any payment due to us, or if it may prejudice our reputation). We shall have no liability for losses or costs which you may incur due to such cancellation but we shall refund your booking payment (in full as soon as possible) or offer you an alternative Event if one is available. You have the choice of accepting the refund, a credit note or attending the alternative Event.


Rights in Materials

All copyright and other rights (including all intellectual property rights) in materials provided to you during or for the purposes of any Northpoint Events (including, without limitation, course notes, slides, brochures, articles or case studies) are the property of the Northpoint or of our speakers. You are entitled to use such materials only for your own personal use. You are not entitled to copy such materials (except as permitted by law) nor are you entitled to use or authorise others to use such materials for any commercial purposes.



Event attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings. We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned on our premises or at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.

Northpoint will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions.

Nothing in these online event booking terms and conditions excludes our liability to you for personal injury or death caused by our negligence.


Force Majeure

Northpoint will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").  A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  • Strikes, lock-outs or other industrial action;
  • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  • Impossibility of the use of public or private telecommunications networks; and
  • The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


Governing Law

These terms and conditions are governed by the laws of the Republic of Singapore. All rights not expressly granted herein are reserved.

Privacy Policy

Northpoint Training Pte. Ltd. (Northpoint) is committed to protecting the privacy of those who visit our website and have structured our website so that people can visit us on the web without revealing much personal information.

There are some things visitors can do while visiting our website if they prefer not to be tracked in any way. They can:

  • Disable cookies within their browser before visiting our website
  • Choose not to submit information via web forms located within our websites
  • Choose not to purchase within our online store
  • Choose not to complete surveys on our websites
Types of Information We Do Collect
  • For visitors who are simply browsing or navigating through our website, we collect information about their computer and the pages they visit on our website. We use this information so that we can improve the navigation, page structure and page content on our websites. 
  • For visitors who request information via online forms, we collect their name and email address and phone number. We use this information to respond to their request. We do not disclose any information we receive from these forms to third parties.
  • For visitors who register for events, we collect their name, phone number, address, email and company name. All payments are made via third party payment providers like PayPal, and as such, we are not privy to that information. Northpoint will not be held liable for any breaches of privacy from third-party payment providers.
  • For visitors who participate in surveys or subscribe to our newsletters, we collect their name and email address only.
Use of Cookies

Northpoint sometimes uses session cookies to limit popup windows to a single browser. We also use Javascripting to track website traffic and email response. These methods do not collect any personal information, but simply aggregate information that allows us to research patterns of behaviour on our site and learn how to better meet our visitors' needs.

Opt-Out Policy

Visitors can opt-out of any email newsletters by clicking on the "unsubscribe" link contained at the bottom of any email that we send them. Also, in compliance with the CAN-SPAM Act, we provide our physical mailing address in all email newsletters for general correspondence.


Information received on this website is stored in a secure database to protect the integrity of our customer data. Northpoint Training Pte. Ltd. will not be held liable for any breaches of privacy in the event of a security breach.

Legal Disclosures

Click here for Northpoint Training's Terms Of Use regarding this website.

Terms Of Use

Please read the following terms of use carefully. By accessing this website and any pages thereof, you agree to be bound by the terms of use listed below.

Copyright and Intellectual Property Rights

Unless expressly noted, Northpoint Training Pte. Ltd. (Northpoint) owns the copyright of all pages contained within this website, including; articles, images, pictures, recordings, logos, icons, products, programs, workshops documents and materials (collectively referred to as "Information").

Unless otherwise specifically noted, Northpoint authorises you to copy, view, print and distribute information published on this website subject to the following conditions:

  1. you use such information solely for non-commercial purposes for use and distribution within your organisation;
  2. you may not charge a fee to distribute the Information; and
  3. you must include copyright and proprietary notices that appear herein or if no such legends or notices appear on such Information, then the following copyright notice must appear on all such copies: "Copyright © Northpoint. All Rights Reserved."

Except as outlined in the above 3 paragraphs, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the Information, and the Information may not otherwise be reproduced or disseminated for commercial purposes without the written consent from Northpoint.

Subject To Change

The terms and conditions of this website are subject to change without notice. Northpoint may also make improvements and/or changes in the information at any time without notice.

Click here for Northpoint's Privacy Policy regarding this website.

Links to Other Websites

Northpoint may provide links to other websites solely to direct you to information on topics that may be useful. Northpoint has no control over the content on such websites and is not responsible for the content of such linked websites. Northpoint disclaims responsibility for the privacy policies and customer information practices of such third party websites linked to via this website. Use of linked websites is at your own risk.


Although Northpoint attempts to provide accurate and up-to-date Information on its website, it makes no representation or warranty that such Information is accurate and up-to-date. Northpoint is not responsible for any errors or omissions from the information contained through this website. All such information is provided "as is" without express or implied warranties of any kind.

Northpoint will under no circumstances be liable, regardless of the form of action, for any loss of profits or lost opportunity, incidental or punitive damages whatsoever.

Governing Law

Access to and use of the Northpoint website, and the terms of use are governed by the laws of the Republic of Singapore.

All rights not expressly granted herein are reserved.

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Northpoint was founded on the belief that leadership is what separates a place of work from a place to work and that everyone has the potential to be a great leader.