Learn how to engage in feedforward conversations that promote change
Having to give or receive feedback is a common cause of anxiety in most organisations, with people often choosing to avoid issues rather than confront them. The Gift of Feedforward is designed to build the mindset and muscle needed to ease this anxiety.
SUITED TO
Managers, Team Leads, Department Heads, Teams & Departments
FORMAT
In Person & Virtual
DURATION
1 Day
CLASS SIZE
Minimum - 12
Maximum - 16
What you will learn
This 1-day Masterclass will equip you with the mindset, skills, and practical tools to shift from traditional feedback to feedforward, a powerful, future-focused approach that drives meaningful change.
- Give Feedback That Drives Change: Move beyond traditional feedback to the forward-focused power of feedforward. Understand how to offer it in ways that feel supportive, constructive, and actionable.
- The Gift of Feedforward: Reframe the way you give and receive feedforward. Learn how to offer it as a generous gift, one that supports growth, not judgment.
- The Ladder of Acceptance: Explore how to deliver feedforward in ways that maximise openness and receptivity, increasing the likelihood it will be heard, valued, and acted upon.
- GROW & SBI: Learn how to embed the GROW and SBI models into feedforward conversations to make them more structured, actionable, and impactful.
INVESTMENT
SGD 725
(Per Learner)
How You Will Learn
The Gift of Feedforward is designed to transfer knowledge and build skills effectively and efficiently through a holistic learning approach:
WORKSHOP
A highly interative classroom-based or virtual workshop that employs a variety of different learning strategies.
DIGITAL TOOLBOX
A digital toolbox jam-packed with bite-sized explainer videos, demonstrations and donloadable templates and tools.
FIELDWORK ASSIGNMENT
A post-workhop activity designed to reinforce learning transfer and retention through application and reflection.
OPTIONAL LEARNING LABS
Learning labs are 2-hour small group sessions where learners get to practice and hone their newly acquired skills.
Testimonials
This was invaluable learning for me as a manager. I just wish all of our senior leaders were sent on this program!
Finance Manager, Government
Giving feedback is not that difficult when you know how and treat it as a gift. I wish I had of known this sooner!
VP of Sales, Technology
I have been avoiding difficult conversations for quite some time. That's no longer going to happen!
Product Manager, Government
